faqsChoosing the right homecare agency for yourself or a loved one is an important task. Here are some questions to ask when considering a home health provider

     

  • Is the home healthcare provider licensed?
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  • Is the home healthcare provider accredited by a leading national accreditation firm?
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  • Are the caregivers employed by the provider and supervised by the provider’s Clinical Directors?
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  • Does the provider perform criminal background checks on caregivers prior to hiring?
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  • Are the caregivers covered by Workers’ Compensation in the event they are injured on the job?
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  • Is the provider responsible for deducting State, Federal, Local, and Social Security taxes from the caregivers’ wages?
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  • Does the provider send a Registered Nurse to meet the family and develop a plan of care for the caregivers to follow?
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  • Does the provider require the caregivers to carry photo identification?
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  • If you are dissatisfied with your caregiver, may you request a replacement?
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  • Does the provider send a Registered Nurse to meet the family and develop a plan of care for the caregivers to follow?
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  • Does the provider supply backup in case the primary caregiver has an emergency and cannot work?
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  • Does the provider keep a “log book” in your home to document services performed (i.e. meals, activities, bathing, etc?
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